AML/CTF staff training for AU Tranche 2 practices

Who needs training and how often

Training is required for any staff member whose work brings them into contact with designated services. For a real estate agency that typically means every sales agent and the principal. For a conveyancing practice it usually means every conveyancer, every paralegal, and the principal. For an accounting practice it depends on which staff work on designated-service engagements.

New staff are trained before they start client work. Existing staff receive annual refreshers. Training records (who completed what, when, with what score) are retained for the 7-year retention period.

What the training covers

Caltury's training module covers the AML/CTF Act obligations, the practice's own Program (Part A and Part B), the customer due diligence workflow, sanctions and PEP screening, the SMR / TTR / IFTI report triggers, the tipping-off offence, and the 7-year retention obligation. It is designed to be completed by a working operator in under an hour.

The module produces a certificate of completion that is retained in the practice's training register. The Compliance Officer has a dashboard view across the training register showing who has completed which module and when.

AML/CTF Act 2006 framework and key obligations
The practice's Program (Part A and Part B)
Customer due diligence workflow
Sanctions and PEP screening
SMR, TTR, IFTI report triggers
Tipping-off offence and confidentiality
7-year retention obligation

Cost and inclusion

The training module is included in every Caltury tier. There is no per-user training surcharge on Starter, Practice or Firm. Each named user in the account has access.

Compared to a standalone AML training provider (typically A$200 to A$500 per seat per year), the bundled training represents meaningful cost saving for the small practice. The substantive content is comparable; the difference is integration with the practice's actual workflow.

Common questions

Does the training count toward CPD or CPE for my profession?

Caltury's AML training is not formally accredited by professional bodies (it does not need to be under the Act). Some professional bodies will recognise the content as informal CPD; check with your body. Formal CPD requirements continue to sit with your existing provider.

Can I customise the training for my practice?

The training is built from the practice's own Program, so it reflects the practice's actual procedures and risk profile rather than a generic template. There is no separate customisation step; tailoring happens automatically as the Program is generated.

What if a staff member fails the assessment?

The module can be re-taken at any time. The training register records each attempt and the final completion. No staff member is permitted to do client work involving designated services until their training certificate is on file.

Is there a separate training module for the Compliance Officer?

The standard module covers the Compliance Officer role explicitly. A dedicated Compliance Officer training stream is on the roadmap for the Practice and Firm tiers.