South Australian context
South Australia's residential market is dominated by mid-tier and family-home stock with a smaller prestige segment than the eastern capitals. That moderates the foreign-buyer exposure but does not eliminate it. CBD and Adelaide Hills prestige stock still attracts offshore interest that triggers enhanced due diligence on buyer-side files.
The obligation set is identical across states. SA agencies enrol, hold a Program, run CDD, screen, report, retain records and train staff in the same way a Sydney or Melbourne agency does.
Practical implementation
Time to set up for an Adelaide agency is typically 4 to 8 hours over the 14-day free trial. The Starter tier (A$99/mo plus GST) covers a sole principal, Practice (A$249) covers 2 to 5 agents, Firm (A$499) covers 6 to 15.
Caltury is hosted in Sydney with Cloudflare edge delivery; Adelaide users see latency comparable to eastern-states users. Support is async written and replies usually come from the founder within a few business days.
What the Program covers for an Adelaide agency
Part A includes the agency's ML/TF risk assessment specific to the Adelaide market, the systems and controls used, the named Compliance Officer (typically the licensee), staff training arrangements, and the independent-review schedule. Part B covers the customer identification procedure for individuals, companies and trusts.
The Program is signed by the principal and is the document AUSTRAC asks for first in any review. Caltury generates the Program from a structured questionnaire; you review, sign and store. Old versions sit in the audit log for the full 7-year period.
- Program tailored to the SA market context
- Customer onboarding branched by entity type
- Stripe Identity for individual verification
- Sanctions / PEP screening included on every tier
- Mobile-responsive for use at open homes
Common questions
We mainly do residential with some rural and regional. Does Caltury suit?
Yes. Customer onboarding works for individuals, companies and trusts regardless of property type. Rural and regional transactions sometimes involve corporate-trustee vendors which the customer form branches for. There is no difference in the obligation set between residential, rural and commercial.
How does Caltury handle joint-listing arrangements with another SA agency?
Each agency is its own reporting entity. Each runs CDD on its own customers. Caltury's customer records are unified at the agency level; another agency's records are not visible to yours, and vice versa.
Is there a Founding-10 discount for SA practices?
Yes. The Founding-10 program is open to the first 10 paying customers across Caltury, regardless of state or vertical. Several slots are taken; details on the founding page.
What support is available during business hours?
Support is async written, by email or in-app. Replies come from Ben Horne, the founder, usually within a few business days. There is no phone hotline; the founder rule is async only.
This page is general information about Australian AML/CTF obligations. It is not legal advice. AUSTRAC has not reviewed this content. For situations specific to your practice consult an Australian-qualified lawyer or AML/CTF adviser.