Canberra agency profile
Canberra agencies typically work a higher proportion of repeat-buyer and investor-buyer transactions than other capital cities, reflecting the relatively transient public-service workforce. Foreign-buyer activity is lower than in the eastern capitals, which slightly reduces the share of enhanced-due-diligence files but does not eliminate it.
The ACT operates under standard real estate licensing administered by Access Canberra. AML/CTF is a Commonwealth obligation that sits on top of the ACT licensing framework.
What an enrolled Canberra agency needs
Eleven obligations: enrolment, ML/TF risk assessment, AML/CTF Program (Part A and Part B), CDD on every buyer and vendor, ongoing CDD, sanctions and PEP screening, SMR workflow, TTR workflow, IFTI workflow, 7-year retention, and staff training. Caltury covers all eleven on every tier.
Pricing is the same as elsewhere: Starter (A$99/mo plus GST) for a sole principal, Practice (A$249) for 2 to 5 agents, Firm (A$499) for 6 to 15. There are no ACT-specific surcharges.
Operational rhythm in a Canberra agency
Implementation time over the 14-day trial is typically 4 to 8 hours for a small agency. From go-live, marginal operator time per ordinary buyer or vendor is 10 to 20 minutes; enhanced due diligence files take 30 to 60 minutes. AUSTRAC report lodgement (rare) takes 15 to 30 minutes per report.
The application is hosted in Sydney with Cloudflare edge delivery; Canberra users see latency comparable to Sydney users for ordinary app traffic. Support is async written from the founder, usually within a few business days.
Common questions
Does the ACT government provide AML guidance specific to Canberra agencies?
AUSTRAC publishes national guidance covering all jurisdictions. There is no separate ACT-level AML guidance, because AML/CTF is a Commonwealth obligation. Access Canberra continues to regulate the agency licensing framework but does not regulate AML/CTF.
What if our buyers are mostly public-service relocators from interstate?
Interstate buyers do not require enhanced due diligence by default. Standard CDD applies. Remote ID verification is supported, so a buyer relocating from Perth or Brisbane does not need to physically present at your office.
Can a sole-principal Canberra agency manage this in-house?
Yes. Caltury is built for the sole principal and the small agency. The Starter tier covers a single-licensee operation; no consultant is required to stand up the eleven obligations.
Does Caltury produce ACT-specific contract paperwork?
No. Caltury covers the AML/CTF layer only. ACT-specific paperwork (contract for sale, Section 17, disclosure documents) continues to sit with your existing transaction software.
This page is general information about Australian AML/CTF obligations. It is not legal advice. AUSTRAC has not reviewed this content. For situations specific to your practice consult an Australian-qualified lawyer or AML/CTF adviser.